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Assistant Division Manager, Senior Services MC

Department: Parks, Rec & Community Svcs/Senior Services
Office: City Hall
Position Number:40-05-450-12028-1
Job ID#:16228
To be considered for this job:You must complete the on-line application form.
Opening Date for In-House Candidates:9/2817
Opening Date to the Public:9/28/17
Open until filled; for best consideration, apply by:10/12/17
Starting Salary (or salary range):24.19
Other information about this position or about working with the City of Rio Rancho:A Drivers License is required for this position. Your driving record must always meet City insurability standards.
Banner:This is the initial posting of this job opening.
If you are called for an interview or to attend a pre-employment testing session:If you are selected for an interview, you will be contacted via e-mail or telephone with a date, time and place to interview.
Typical schedule :M-F


Position Title: Assistant Division Manager, Senior Services MC  

Department: Parks, Recreation & Community Services  

Division: Senior Services  

Reports to: Division Manager, Senior Services  

FLSA Status: Exempt  

Bargaining Unit: none  

Pay Grade: 25A  

Job Status: Permanent, Full-time   

Full Time Equivalent: 1.00  


Position Summary

The Deputy Manager is responsible for managing all recreational and social programs and services for the over 55 population of the City utilizing the resources and assets of the Department in order to assure quality customer service for the senior population and improve their quality of life. Also is responsible for the daily operations of the Meadowlark Senior Center. 

Education, Training and Experience Ė minimum required to proficiently perform the job

Education / higher education: Bachelor's Degree 

            For required college degrees, applicable field(s) of study: Gerontology, Social Work, Recreation or related discipline 

Minimum number of years of directly related experience: Three years of directly related experience with at least one of those years in a supervisory capacity. In lieu of a degree, incumbent must possess seven years of relevant experience. 

Education and/or experience preferences: None 

Certifications, Licenses and Registrations

Driverís License requirement: Frequent Driver -- Regular Driver's License      Required Endorsements: None  

Note -- For any driver, driving record must always meet City driving and insurability standards.

Required certifications, licenses or registrations: Current CPR and First Aid Certifications. Certified in emergency lifesaving equipment (defibrillator and oxygen). Defensive Driving. 

Time given after hire/promotion to obtain certification or licenses: CPR, First Aid, Defensive Driving, and Defibrillator must be obtained within six months of date of hire.

Preferred certifications, licenses or registrations: Certified Recreation & Parks Professional (CRPP) preferred. 

Knowledge, Skills and Abilities required to proficiently perform the job

Knowledge: Knowledge and skills in recreational and educational programming with senior populations.  

Skills:  Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position.   Use of technology, equipment and software typically used in the office environment. Must be able to drive City vehicles/vans. Operate a personal computer utilizing word processing, spreadsheet and database software. Good customer service and problem-solving skills. 

Abilities: Read, analyze, and interpret technical reports, general business periodicals, professional journals, technical procedures, or governmental regulations.   Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, customers, and the general public. Work with mathematical concepts to analyze problems, interpret data and apply to practical situations found in the workplace.  

Interaction with Groups/Agencies/Entities: Internal: Works with department staff on special   projects that may have a moderate impact on provision of services to the over   55 population of the city.   Maintains   harmonious, courteous, and understanding relationships, while fostering a   collaborative teamwork environment. Works with division staff on routine tasks   and assignments. External: Works with municipal, county, state and   federal agencies, private organizations, service providers, and community   organizations to develop partnerships to promote the image and services of   the department while mobilizing community resources. Presents a friendly, courteous image for   the City to the general public, customers, and public officials. Works with   participants, the general public, volunteers, and staff.  

Authorities and Accountabilities

Level of independent decision making: Moderate--incumbent is expected to analyze situations that are not covered by established procedures or instructions and suggest to supervisor a recommended course of action 

Budgetary/Financial/Asset accountability: Low -- Position is accountable to a Department Director or Division Manager and cannot make major decisions or obligate the City 

Span of control: Responsibility for the assigned workgroup 

For positions that supervise:

  • Approximate number of employees directly supervised: 4 and 250+ volunteers 
  • Approximate number of employees indirectly supervised through subordinate managers/supervisors (excludes direct reports): None 

Essential Functions

The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned.

  • Assists Division Manager with programs and services for the Division and daily operations of MSC.  
  • Manages development and implementation of programs, activities, special events, and special projects for the Division; develops and implements policies and procedures for projects and manages personnel responsible for specific functions or phases of program and/or project execution.
  • Assists in managing the Meadowlark Senior Center Divisionsí staff, budget, and physical resources.
  • Works with the Division Manager to recruit, select, orient, and train staff; responsible for staff safety training.
  • Participates in employee evaluations, disciplinary actions, and terminations as appropriate.
  • Assists the Division Manager in preparing research reports in response to inquiries from the Governing Body and citizens, and keeps the Division Manager informed of program status.
  • Conducts research and analysis on program and Division issues, to include cost/benefit and financial analysis; Assists in the development and monitoring of the Division budget.  
  • Analyzes the needs of the age 55 and over community, recommends programs, develops funding proposals to meet those needs, and evaluates results.
  • Works with staff to plan and implement operations improvements to streamline work processes, increase teamwork and collaboration, and improve quality customer service.
  • Makes presentations, writes articles, and presents information at meetings and conventions to promote services, exchange ideas, and accomplish objectives.
  • Assists with the management of the Divisionís Special Funds to include monies from Grants and other funding sources administered by the Department of Aging.
  • Works with occasional irate individuals; deals with issues that arise with staff or patrons associated with death and dying.
  • Provides back up for trips and is willing and able to drive MSC vehicles.
  • Works a flexible schedule when needed.
  • Provides back-up at front desk when needed.
  • Handles and maintains sensitive and confidential information and records.
  • Assists with room set up as needed.  

Physical Requirements and Working Conditions

Daily activity level:  Primarily sedentary  

Physical characteristics: Job requires oral and aural communication; Job requires reading and comprehension of written materials; Job requires normal vision; must be able to distinguish colors; requires fine finger manipulation; requires grasping with hand, gripping; requires keystroking or repetitive motion of hands/fingers/arms; Lifting/carrying/push/pull up to 20 lbs.   

Exposures: Exposure to biological agents, human/animal fluids, blood borne pathogens, excrement, or TB.  

Extraordinary working conditions: None  

Hazardous equipment/machinery used: None  

Required personal protective equipment: Gloves (rubber/latex) when handling possible blood borne pathogens.  

If you need an accommodation for a disability that would enable you to apply or interview for this position, please contact the Human Resources Department at 505-891-5011 (fax: 505-891-9183).


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